Last updated: October 2026
ELVINOO (“we”, “us”) respects your privacy. This policy explains what information we collect when you use elvinoo.com, how we use it, and the choices you have.
Information we collect
- Details you give us: name, email address, phone number, delivery and billing address when you place an order or create an account.
- Order information: products purchased, order totals and delivery preferences.
- Technical data: IP address, browser type, device and pages visited, collected through cookies and similar tools.
How we use your information
- To process and deliver your orders and send order updates.
- To provide customer support and respond to your enquiries.
- To send newsletters or offers, only if you subscribe, and you can unsubscribe at any time.
- To improve our website, products and services, and to prevent fraud.
Sharing your information
We do not sell your personal information. We share it only with trusted partners who help us run the store, such as delivery couriers and payment providers, and only as needed to complete your order, or where required by law.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though parts of the site may not work properly.
Data security and retention
We take reasonable steps to protect your information and keep it only as long as needed for the purposes described here or as required by law.
Your rights
You may ask to access, correct or delete the personal information we hold about you by contacting us.
Contact us
For any privacy question, please reach us through the contact details on our website.